Evergreen Service Providers is happy to welcome Shannon Ostby, our new Program Manager, who joined the organization in August. Shannon coordinates and oversees programs for the IDD Individuals served by Evergreen’s residential program and provides support to them and the Host Home Providers (HHPs) and Family Caregivers who share their homes with them. She ensures that documentation and other requirements are met and acts as the bridge between Host Homes, families of Individuals, and agencies.
Bringing a solid background and broad experience to Evergreen, Shannon has been involved with the IDD community since 2013. She worked with several agencies, then transitioned into case management and, since November 2019, has worked with residential programs. A graduate of Midland University in Fremont, Nebraska, where she attended on a soccer scholarship, Shannon earned a degree in sports and fitness management. She started her career in a field unrelated to the work she does now, but after learning about an opening at an agency which served the IDD community, she applied, was hired, and suddenly her career path changed – she’s never looked back.
Shannon loves getting to know the IDD Individuals, their host families, and their dogs. She most enjoys deciphering their needs and helping overcome challenges they face, finding solutions that are fit for each unique individual. It is, as she describes it, almost like solving a puzzle, and one day is never the same as the next. She said, “I want to improve the experiences of the Individuals I work with and help where I can. It’s rewarding to see them living their best lives and knowing I play a part in making that happen. When I visit with them, I usually come away with a smile on my face.”
Shannon also shared that, “I am happy to be part of the Evergreen team. I love that it’s a smaller organization. It feels more like a family than being just another number.” Executive Director, Barbara Myers said, “We are delighted to have Shannon on board. Her strong background in this field and her ability to embrace the individuality of the People we serve are assets we need and greatly appreciate.”
When she’s not working, Shannon enjoys being with family, camping, watching football, and spending time with her dog and beloved companion, Kora. A personal goal for the next year is to perfect her paddle boarding skills.